Frequency Asked Questions and Common Issues
Q: Why did you change your name?
A: Image Surveyor reflects better reflects our use case. Eye Tracking is only one method to evaluate an image, supporting our use case.
Q: What will change?
A: We have only changed the website name, email addresses, and name placards.
Q: Why do I still see EyePickIt?
A: Some of the inner workings are still under the EyePickIt domain while we transition to the new name.
Q: How can I upload my user profile picture?
A: Please visit Gravatar and upload an image corresponding to the email that you signed up with.
Q: Why is the uploader not working?
A: Your pictures may be too big.
Q: What are the maximum picture size and preferred format?
A: 2MB in jpeg format (JPG or jpg)
Q: Why can’t I save my pictures?
A: You need to fill out all of the characteristics (description, reaction sets, display preferences, and tags).
Q: Why can’t I choose my own tags?
A: For now we are using a limited and preset list to avoid abuse and misuse.